Customer Care

Companies are continuously looking new and innovative ways to motivate and engage their customer service staff as a way to consistently portray a positive and cheerful persona on each and every call. Experts suggest that actually putting on a smile just before picking up a call conveys a warm and welcoming tone of voice which puts the calling customer at ease.

At Databazaar, one of America’s fastest growing companies we certainly understand the value of great customer service. Consumer WebWatch™ (a Consumer Reports affiliate company) in a full page advertisement in Wall Street Journal, rated Databazaar amongst the 75 most trust worthy companies to do business with on the web. Databazaar.com is a $50 Million+ IT Services and Distribution company headquartered in Miramar, Florida. Databazaar.biz offers Customer Service and Call-Center capabilities with seamless integration to US telecom and data sources utilizing state-of-the-art Voice Over IP and Virtual Private Network capabilities. Databazaar.biz owns and operates fully-staffed world-class facilities in India. Databazaar employs English speaking college educated talent with a range of experience that can be leveraged to provide value added services for a range of customer service and customer contact applications.

Our facilities are operational now! Our clients are taking advantage of great savings on customer service operations providing a full range of services:

• Inbound Customer Call Handling
• Catalog Sales
• Website Sales
• Order Fulfillment
• Transaction Processing
• Up-sell / Cross-Sell
• Customer Returns, RMA Processing

Value Proposition

• Reduce your Customer Service Costs by 50 percent
• Professional Staff, Culturally Attuned to US Business – Directly owned and managed by US Company
• Complete Seamless Integration with Phone System
• Secure, Private Network Connect to Your Computers
• Access to agents for custom training
• Inbound and Outbound Capable
• You deal with an established US Company