Outsourcing Services

Databazaar.biz provides profit enhancement solutions as an operating division of the US-based Databazaar.com, a $53 million plus technology distribution and services company for the technology and information services industry. The core of our profit enhancement delivery is derived from strategically targeted HR outsourcing.

Databazaar.biz owns and operates fully staffed world-class facilities in India. Databazaar employs English-speaking college educated talent with a range of experience that can be leveraged to provide value added services for a range of HR, back office support, customer care, and customer contact applications.

Customer Care

• Inbound Telephone Support
• Order Entry and Verification
• Email and Chat Customer Care
• Pricing and Availability
• Shipping and Delivery Confirmations
• Outbound Customer Contact

Back Office Support

• Accounting / Data Entry Functions
• Warranty and Return Handling
• Procurement Functions
• Cash and Treasury Functions
• Generating Reports
• HR Outsourcing and Research Functions
• Benefits and Payroll
• Specialized Services - Legal, Hospitality etc.

Software Programming

• Software Specifications
• Configuration and Scripting
• Design
• Validation
• Testing
• Coding
• SQA
• Build Services and Packaging including media preparation.

Help Desk and Technical Support

See our Challenge Solution Matrix