Databazaar.biz provides an effective solution by tapping into the resources of a highly educated work force overseas with technical expertise in areas of Software, Networking, System Configuration, Operating Systems and a host of Enterprise Applications. With our own fully-staffed world-class facilities in India, Databazaar employs English speaking college educated talent with a range of experience that can be leveraged to provide value added services to support internal and external customer requirements for knowledge based support. We have the ability to source and staff our centers with MCSE, Cisco, Novell and Linux trained personnel with excellent English speaking capability

Our facilities are operational now. Our clients are taking advantage of optimized business processes in the areas of

• Live Technical Support- Fully Staffed TAC
• Email / Chat-based Web Technical Support
• Knowledge base update and management
• Maintaining web self-help capabilities

IT Help Desk Staffing

The savings are immediate and astounding!
Best of all Databazaar.biz is backed by the strength of one America's fastest growing companies Databazaar.com, a $70 Million+ IT Services and Distribution company headquartered in Miramar, Florida, with a world-class company owned offshore facility in India featuring a fully redundant data and voice infrastructure.

• Immediate reduction in Technical Support Costs
• All work conducted by educated work force fluent in English
• Option to provide affordable 24x7 Support
• Live Technical Support - US-based Voice Gateway
• Escalation process and warm transfer to the US
• Knowledge Base Update and Management
• Online access to company developers at any time
• Additional support for Warranty, Service and RMA functions